Frequently Asked Questions
What is MTN Conference Call?
Engage in multiple phone conversations from anywhere
and from any network in the world by dialling into central number and entering a
predefined PIN.
With MTN Conference Call, companies, businesspeople,
academics, professionals etc, to hold secure multiparty conversations over the
phone without the need to travel.
Features & Benefits
NO access fees, NO
subscription fees, NO extra costs
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Accessible to any network subscriber, from anywhere in the world, 24/7
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Secure conversations with a PIN-based security system
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Multiple access options (Internet & Interactive Voice Response system (IVR)
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You’ll
save time & money that would have been otherwise spent on travel and
logistics
What does it Cost?
- There are NO extra
charges for using this service. You simply pay the cost of calling an MTN
number as set by you Network provider.
How is this service
different from the MTN mobile Conference Call service?
Unlike the MTN mobile
conference call service, with MTN Conference Call:
All callers (calling into
the conference call) bear the cost of their calls. Callers simply pay the cost of calling an MTN number as set by their Network
provider.
Up to 20 callers can call into a
conference call.
How can I access the service?
You can access the MTN Conference Call service and schedule a conference call via the following means:
Can non-MTN subscribers access the MTN
Conference Call service?
Yes.
Anyone can schedule or join a conference call via the MTN Conference Call service.
What is the minimum/maximum number of callers that can participate in a conference
call?
The minimum number is 2 and the
maximum number is 20.
How will I be billed?
There are NO extra charges for using this service. You simply pay the
cost of calling an MTN number as set by you Network provider.
Is any advanced payment
required before I access this service?
No.
How secure is my
conference call?
Conference calls using MTN Conference Call are as secure as your normal mobile calls. Only callers whom you have sent the Session PIN can participate in your conference call.
How do I use the
following codes?
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S/N.
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Code
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How to use
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1
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Dial-in Number
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The dial-in number is +234 8039003000.
Call this number and follow
the voice prompt to access the MTN Conference Call service.
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2
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Session ID
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The Session ID gives
you access to a virtual conference room. Enter your Session ID when asked by
the voice prompt to access the virtual conference room where your
conversation would take place.
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3
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Session PIN
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The Session PIN is your
key to the virtual conference room. Enter your Session PIN when asked by the
voice prompt in order to join the conference call.
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4
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Session Organizer PIN
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The Session Organizer
(Moderator) PIN is used by the session organiser alone to modify a call
conference session or assign rights during a call conference session.
Enter your Session
Organizer PIN at the ‘Modify your conference call’ screen on the MTN Conference Call Web portal to make changes to your conference call session.
Enter your Session
Organizer PIN when asked by the voice prompt in order to assign speak/mute
rights during the conference call.
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